Terms & Conditions

Simple, fair terms for our data recovery service.

Free diagnostic & quote

Diagnosis of your device and the resulting quote are free. Recovery work begins only after you approve the quote.

No Data, No Fee

If we are unable to recover your data, you pay no recovery charge. In rare cases where donor spare parts are ordered specifically for your device, any agreed parts cost is discussed and approved with you in advance.

Turnaround

Timelines are estimates and depend on the fault, parts availability and data size. Emergency/priority service is available on request.

Backup responsibility

Data recovery involves inherently damaged media. While we take every care and maintain a high success rate, recovery cannot be guaranteed on every device. We are not liable for data that was already lost or overwritten before the device reached us.

Collection of recovered data

Please verify and collect your recovered data promptly. Unclaimed data and devices may be securely disposed of after a reasonable period, with prior intimation where possible.

Confidentiality

Your data is kept strictly confidential — see our Privacy Policy. An NDA is available on request.

Contact

Questions? Email contact@dataexpert.co.in or WhatsApp us.